ORDERING

I don’t have an account yet. How do I set this up?

If this is your first visit to Tech-Tok, click on the Register button in the top right, or after checking out if you have decided to buy a product. You will be required to fill in your details during the checkout section.

I can’t find a product that I know you stock

Sometimes we do run out of stock even of the most popular items . We will always either notify you online if a product is out of stock or remove it completely if it is discontinued and will no longer be in stock.

I can’t add an item to my basket?

Send us a message, there may be a glitch in our system that needs addressing! Give us a call at +971 585877700, or visit our Contact Us page here!

OUR SHOP

Where exactly are you located?

As we aim to provide our customers with a comprehensive Omni-Channel experience, we made a commitment to be available to assist you across all channels.

You may interact with us through our contact us page.  

Reach us via Whatsapp or call on  +971585877700, email us on: info@tech-tok.ae or visit our shop located in Mirdif City Center Dubai – Ground floor, Shop TW01 opposite Carrefour.

DELIVERY

How do I know when my order will arrive?

Once your order has been placed, our logistics team will start planning a delivery time for you. They will call you to arrange a time that is convenient to you. We will take into account any special requests such as particular delivery times. Most orders can be delivered the following day.

Can I specify delivery times?

You can specify a delivery time, however, our logistics team will confirm if your requested time can be achieved as the timings are planned based on location and using the most economical route possible in order to ensure speedy delivery to all customers.

My delivery hasn’t arrived. Who can I call?

You may reach us on one of the following channels and we will be more than happy to assist you :

  • Email : info@tech-tok.ae
  • Whatsapp or call us at +971 58 5877700 and speak to one of our logistics team. Please have your order number ready.

I won’t be at home at the designated delivery time. Can I nominate another person to collect the goods on my behalf?

Of course you can. Please specify this when ordering under the CUSTOMER NOTE and please be sure to include their name and phone number so that we can call them as well. Cash payment or cheques can be left with them however, credit/debit card payments can only be made by the card holder.