INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We make every effort to provide our customers with products that look the same as the images displayed on our website pages. However please keep in mind that photographs have a difficult time showing exact colors and that the actual color of a product may vary slightly from what is shown in one of our website images. We work hard to update our website descriptions and images as soon as we aware of noticeable variations in our products that customers may find unacceptable.

Where can I view my sales receipt?

We will send the receipt to your registered email address that you provided during check out process, alternatively may log-in to your account and review it under order history page.

How can I return an item?

If your item is eligible for a return, you will be able to raise the return request through the order history page in your Tech-Tok account, and our team shall contact you within 24 hours for claim validation and to help you through the process.

Will you restock items indicated as “out of stock?”

Sometimes we do run out of stock even of the most popular items . We will always either notify you online if a product is out of stock or remove it completely if it is discontinued and will no longer be in stock.

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